Help!
The high bidder retracted, leaving me as the high
bidder.
Found
Here
You
placed a bid in full faith that all who bid would
honor the contract (including anyone who outbid you).
Then, you were outbid. Perhaps you moved on
to another auction. Suddenly, you get an email
from the seller saying that you won their auction!
You won, because someone retracted with a really lame
excuse. Sound familiar? When a thread
like this made its first appearance on the bidding
board, I thought it was an unusual situation that
no one had thought of. Then, I discovered
that it was not so uncommon. So, this help page
was created to give some collective advice about the
subject. I hope this will help you.
You
are not the Bad Guy Perhaps once you were
outbid, you went on to another auction and bid on
another item. Now, you are left holding the
bag on two auctions. Most likely, you have no
need for two of these things, right? I sympathize
with you, because few people would see this scenerio.
You may feel like you are the bad guy, because you
do not want this item, but the real bad guy is the
retractor. They hurt you and the seller.
Excessive retractions can lead to suspension and can
make sellers wary. The issue of retractions
is certainly a sore subject to many buyers and sellers
on the message boards.
What
can I do now? Unfortunately, two wrongs
do not make a right, so I think that you should honor
the bid with the seller in full faith. Failure
to honor a bid could result in negative feedback and
possible suspension. If you absolutely do not
have enough money to buy both items, offer to pay
the seller for the listing fee and the final value
fee. Remember, it cost them money to run the
auction. Here is what I recommend to anyone
who has a retractor leaving them as the high bidder.
(1)
Contact the seller if this presents a problem to you.
Sometimes, a seller is willing to mutually cancel
the auction, although they do not have to. Also,
see if the seller may want to contact the next bidder
in line. It is worth a shot, but is up to the
seller. Remember that you are obligated to the
bid when discussing the auction with the seller.
(2)
Look at the reason for the retraction. If it
is due to a wrong bid amount, a change in the item
description, or inability to verify the seller's ID,
this needs to be further examined. They are
valid reasons for retraction, but it is possible one
of these reasons was given as an excuse. If
they bid "wrong amount", did they come back and bid
the correct amount? Was there actually
a change in the item description? If they
claim that they cannot verify the seller's indentity
and you can, that could be a potential problem.
Does the bidder have several retractions on record?
If so, they need to be reported. Mistakes are
made, but not that often. To report an invalid
retraction (or even the reasonable suspicion of one),
send an email to safeharbor@ebay.com and inform them
of the auction number and the retractor. The
only way to get rid of these retractors is to report
them when it happens. Not only will you help
yourself, you will help all of us.
(3)Buy
everything that you win. It will most likely
earn you positive feedback as well as be a lesson
learned. You may want to sell back the extra
item on Ebay if possible.
Where
Does it Say I could be Reinstated?
Two
places, actually.
(1)
The outbid notice that Ebay sends you by email.
Here is an example of what you would receive:
XXXThe
Item DescriptionXXXXXXX The current bid amount is:
$XXX.XX
The auction closes : 00-00-00 00:00:00 PDT
Of
course, your existing bid may be reinstated if this
competitor's bid falls through. You
can keep an eye on things if there's still plenty
of time before the auction closes. Visit
http://cgi.ebay.com/aw-cgi/eBayISAPI.dll?ViewItem&item=xxxxxxxxx
Otherwise,
you can stay in the running and place another bid.
Just visit
http://cgi.ebay.com/aw-cgi/eBayISAPI.dll?ViewItem&item=xxxxxxxxx
Safety
Tip: Now that you're no longer the high bidder, you
may be contacted by the
seller or another person to buy a similar or identical
item outside of eBay. This type of
transaction is against eBay rules and is not covered
by services that protect buyers
such as feedback, insurance, and dispute resolution.
For your own
protection, please do not participate.
If
you have any questions, be sure to visit our Help
section; it's best to email us from
there rather than replying to this message, as replies
here can't be processed. Just
click
http://pages.ebay.com/help/index.html
Good
luck with your bidding!
(2)
In the Buyer's
Guide under this link:
The
tip is located under Section 8, here is what it says:
If
you are outbid on one item, wait until that auction
has ended before placing a bid on an identical item.
If the bidder who outbid you retracts his/her bid
or becomes unregistered before the auction ends,
your bid may be reinstated as the high bidder. If
you have also bid on another identical item, you may
end up being obligated to purchase both items.
How
can I prevent this from happening again? By
doing the following, you can protect yourself from
future retractors and further enjoy your Ebay experience.
(1)
Bid as late as possible. You will not have your
money "tied up" for days on one auction. Once
the auction is over, you are free to move on to another
one without any further worry. By bidding
late, this will be a short wait to get the final results.
(2)
Never bid on multiples if you only needed one.
Even if you are outbid by several people, you must
assume that they will retract and leave you holding
the bag.
(3)
Make use of the "Watch Item" feature on the auction
page. You can keep track of several auctions
at a time on the My Ebay page without an obligation
to bid. Once the time and price is right, you
can place your bid. This is a great organization
tool. |