Auction Help
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The
Anti-Sniper, friend or foe?
By
Tyler
Jones
While most eBayers tend to support sniping,
or at least tolerate it, there is a small vocal group
opposed to it, for a variety of reasons that I find
unsupportable. For the most part, these grievances are
confined to the chat boards. Recently, however, a seller
who shall remain nameless has begun to put anti-sniping
material on the TOS part of his web auctions. Basically,
he states that he will refuse to honor any "obvious"
sniper bid. This particular seller has a very high feedback
rating, so I can assume that he is an honorable person,
although shortshighted. While talking about this on
the chat boards, though, I have learned that this attitude
and policy could have some dangerous repercussions,
especially for eBay's bottom line.
I'll illustrate this with some examples. As you read
these, you may be reminded of algebra class with word
problems. This time around, though, it's more fun :-).
In these examples, the seller who has the TOS against
sniping is referred to as "Anti-Sniper.
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| Point |
Discussion |
| Do
you have your sniper decoder ring? |
Despite
the fact that most experienced eBayers can recognize a sniper
when they see one, the truth is that it's very hard to precisely
define exactly what a sniper is. The general definition of a
sniper is a bidder who times his bid in such a way that he takes
the lead and does not leave anybody else enough time to respond.
But how much time is "enough"? Is it 10 seconds? 1
minute? 10 minutes? 1 hour? 2 hours? 1 day? It could even be
based on the previous bidder. "Once a person has been the
lead bidder for more than 2 straight days, any bid greater than
his is a sniper". This could be somebody's definition of
a snipe, although it's not mine.
For example, suppose you're one of these anti-snipers, and I
bid $50.00 on one of your items with 9 minutes left. You define
sniping as the last 10 minutes and refuse my bid. I, however,
define sniping as the last 30 seconds and claim that I'm not
a sniper. I complain to eBay. What do they do? Assuming that
the TOS is valid, they would probably side with the anti-sniper
and let his definition stand. However, it's my opinion that
should several people start doing this, they would each have
a very subjective opinion on what sniping is that could change
from day to day and item to item. |
| de
facto sniping |
Suppose
that you have a hard and fast definition of sniping that says
"A snipe is ANY bid that comes in at the last minute.
If you broadcast this (and you may wish to keep it a secret,
but assume you make it public), I'll just bid at 1 minute, 1
second, and any bid that comes after mine is, by your own rules,
a snipe that you must ignore. Therefore, I have won the auction
for all intents and purposes, and have only to wait for the
formal eBay clock to wind down. In effect, I have sniped this
auction in fact although not in name. While you put on a brave
and noble front, keeping those mean rotten snipers away, you
have in effect accomplished nothing. You have simply gone from
a 10 day auction to an auction that lasts 9 days, 23 hours and
59 minutes, and sniping is alive and well. |
| Honor
thy bids and bidders |
This
is a two-in-one example, because the two relate, and it poses
perhaps the most important question of all. The Anti-Sniper
places an item for auction with an opening bid of $10.00. You
see this an decide that you really want it, so you bid $50.00
as a margin of safety. You are the curernt leader at $10.00.
Later, on I come along, as a mean evil sniper, and I really
want it to. In order to make absolutely sure that I get it,
I bid $100.00 with 4 seconds remaining. I take over the lead
at $51.00. Anti-Sniper determines my bid to be a sniper bid
and dishonors it.
What happens next? Certainly, he considers you to be the winner,
but does he charge you $10.00 or $50.00? If he charges you $10.00,
then he's being an honorable seller, sticking to his principles.
However, he's not very smart, because he could be potentially
losing out on hundreds of dollars of revenue. If he chooses
the second route, though, he is engaging in a practice informally
called Surrogate Shill Bidding. I believe this term was
coined by eBay User Assenav. To the best of my knowledge, this
practice is not formally recognized by eBay, but it is almost
as damaging as the real thing. He is using people's hatred of
snipers against them, and profiting on it.
As you will see from another example below, he is also cheating
eBay. In this case, he could claim that the auction did not
complete as normal (with the high bidder winning), and thus
not pay any Final Value Fees. He would make more money off of
that then he would lose by going down one increment, and thus
cheats eBay as well as the legitimate winner. |
| No
cover charge, I'm with the dee-jay |
Taking
a cue from the example above, let's assume that Anti-Sniper
lists an item and it gets sniped. He refuses that bid and sells
the item off-eBay to the Second Highest Bidder (SHB). Anti-Sniper
claims that the deal went sour, and gets charged no Final Value
Fees. If he has two identical items, he might even be able to
insert the second item free, claiming that it's really just
the first item. He has cheated eBay twice! |
| Doing
it without protection |
If
Anti-Sniper refuses a sniper bid, and sells to another bidder,
this is called an off-eBay transaction. eBay tends to frown
on this, and of course, no feedback can be offered and none
of eBays normal protections come into play. You, as the SHB,
could pay him, then he could never send the item. eBay wil probably
not intervene in this case, since you are not the legitimate
high bidder for the item (by their rules, if not Anti-Sniper's).
eBay would not recognize your claim to the item. |
| One
little, two little, three little snipers |
Problems
can arise if the definition of "sniper" differ among
many people involved in the same auction. If you bid on an item
with 3 days remaining, then go on a 5 day trip, you could (with
some accuracy) define every other bidder after you as a sniper,
since you would not be able to respond. If many people have
this situation on the same auction, you could easily end up
with a dozen or more people all claiming to be the real winner.
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| Order
in the courtroom, here comes the judge (and the lawsuits) |
The
existence of such a major disagreement in the TOS for eBay and
the Anti-Sniper could cause major legal problems. Let's assume
that I just sniped you on an item, and Anti-Sniper refuses my
bid. Further assume that I'm a real snake-in-the-grass, an assumption
that may not be completely un-false :-). In any case, I want
to file a huge lawsuit to get some back. Performing a cold calculation,
I decide that you don't have a lot of money, and I determine
that even if I had a case against you, I could only manage a
"win on principle", since you're too broke to make
it worth my while. eBay, on the other hand, is making some nice
profits, so I decide to sue them instead. After all, this happened
on their site, under their rules, which name me the winner.
This could get ugly, should such a sequence of events happen
to the wrong people. |
| Yo,
'da boss wants his money, youse guys! |
Suppose
I sniped you for an item, and Anti-Sniper refuses my bid. Could
he then force you to pay? Under eBay's rules, only the legitimate
winner can be required to pay. However, under Anti-Sniper TOS,
you ARE the legitimate winner, even though eBay says you are
not. This is quite the conundrum. No doubt, a dishonest Anti-Sniper
would say that the SHB is the official winner and therefore
must pay. This could get confusing, and time-consuming trying
to sort out. |
| Take
my payment, please |
Let's
follow up on the fact that many people have different definitions
of the term "sniper". Suppose you bid $100.00 on an
item with 3 hours remaining, taking the lead at $10.50 from
some poor chump who only bid $10.00, then I snipe you at $200.00
with 12 minutes remaining. This particular Anti-Sniper defines
sniping as anything in the last 10 minutes, so I am clean. You,
on the other hand, define the sniping window as 1 hour. You
declare my bid as a Sniper bid and demand that instead of selling
to me for $102.50, that the seller must sell to you at $10.50,
you original lead bid before the sniper came along. With such
a TOS, your arguments may carry some weight, since you would
naturally claim that my bid was and "obvious" snipe
(obvious to you, anyway). |
| Responde,
sniper vous plait |
Suppose
that Anti-Sniper has a specific deadline by which he defines
sniping (one minute). I am currently the lead bidder, and you
outbid me at 1 minute, 1 second. I see this and respond by outbidding
you. Unfortunately, my response bid comes in with 30 seconds.
Is that bid a snipe? Some might say yes, but I would certainly
not see it that way. I was the leader, and I was only responding
to a bid. It's not my fault if the timing of his bid forced
me to re-bid inside the "line of death". This brings
up an interesting paradox. If you define sniping as anything
in the last minute, then technically a bid at 1 minute 1 second
is also a snipe bid, since that would leave no time to respond,
since we can't respond in the final minute. By defining a hard
sniping window, you are in effect creating a "soft sniping
window" of perhaps 30 seconds before that which is also
sniping, therefore it technically becomes part of the hard window.
This in turn creats ANOTHER soft window 30 seconds before that,
which then automatically becomes hard, creating yet another
soft window... |
| The
Lowball Olympics |
Anti-Sniper
lists an item opening for $1.00. I bid $1.00 A.S.A.P. During
the next several days, several other bidders bid the price up
to $500.00, but that $1.00 was my only bid. With 2 seconds left,
I bid $600.00 and take the item for $550.00. eBay would easily
recognize me as the winner, but I could claim that my final
bid was invalid according to the seller's TOS. Therefore, I
claim to be the winner according to eBay, but I demand that
I should only pay $1.00 which was, after all, my only valid
bid. I'll admit that this example is kind of weak, but it shows
some of the ways that you could twist this TOS. |
| How
many snipers could a woodchuck chuck... |
If
Anti-Sniper lists and item and 10 people place bids of varying
amounts at various times in the last few minutes, could they
all accuse each other of sniping? What would probably happen
is that each would define all later bids as sniping, but not
theirs. |
| Double-Dipping |
Every
once in a while when I win an auction, I can determine the last
name of the seller and pay thru PayPal before making contact.
It's never been a problem, alhtough I no longer do this. However,
what if a sniper wins one of Anti-Snipers auctions and does
this? Anti-Sniper will still refuse to honor the bid and sell
to the SHB. Anti-Sniper will probably not refund the sniper's
cash, so that Anti-Sniper has in effect been paid twice for
the same item! Not a bad deal... |
| A
slippery slope |
Overall,
I've painted a pretty doom-and-gloom picture, with auctions
collapsing, lawsuits abounding and the whole of eBay self-destructing
in a mass of confusion. I doubt that this will ever happen.
However, the concept of sellers placing rules in their TOS that
directly contradict eBay's established rules has the potential
to do a fair amount of damage to eBay, both in client loyalty,
public image and their profits. |
| Sniping?
Fuggedaboutit! |
Believe
it or not, this rant is not about sniping. It's about the integrity
of the eBay system. If more sellers begin to post TOS's that
violate eBay's, we'll have a mass of confusion. Every seller,
maybe even every auction, will their own rules, each incompatible
with the others. I can't imagine eBay surviving for long under
such conditions.
Of course, sellers can control some things. They can determine
the type of payment, the minimum bid and the shipping terms,
for example. However, it is my belief that a Grand Unified Theory
of Bidding is necessary for the long term survival and health
of eBay. As buyers, we need to know that the same bidding rules
will apply consistently across EVERY auction. As I understand
it, any bid (and I mean any bid) counts as valid if it agrees
with certain conditions. Please correct me if I am wrong, but
I believe these are...
- The
bid is received by eBay inside the preset timeframe. All
auctions on eBay begin and end at an exact time. Any bid
that is placed during that time is valid. Of course, the
seller can always end the auction early.
- The
bid has been placed by an active registered eBay user. All
this requires is that eBayers bid using the appropriate
methods. There's a gray area if you give out your password,
or somebody gets it accidentally, but I'm not sure what
the rules are in those circumstances.
- The
buyer has not previously been asked by the seller to refrain
from bidding. Sometimes, sellers will ask buyers not to
bid on their auctions, but they do so anyway.
- The
buyer has feedback that is compatible with the seller's
wishes. Sometimes, sellers will say in their TOS that buyers
with feedback below a certain number may not bid (I"ve seen
numbers from -2 to 3), but of course they bid anyway.
There
may be other conditions, but these are all I can think of right
now. If, however, sellers can manipulate these rules and prohibit
or restrict bids for reasons of their own, then chaos will result
and nobody will know what's going on, least of all eBay. |
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