First
of all, you may be wondering how and when you should
suspect you're being shilled. For most victims, it
is a sneaking suspicion that creeps up on them over
the course of the auction, but it doesn't hurt to
be proactive and a little paranoid.
The following are some warning signs to look for:
The Devoted Bidder.
A bidder bids exclusively or
nearly exclusively on one or two sellers' items-yet
rarely wins. It is true that many people lowball their
bids on one seller's auctions hoping to win a bargain.
Usually, however, the items are similar products-perhaps
this seller's specialty-and the bidder hopes to get
a bargain on shipping as well by buying all from the
same person(s).
However, the "devoted bidder" is especially indicative
of shilling when the items are varied. It is highly
unlikely, for example, that a bidder just happens
to need a quilt, a man's suit, a woman's dress,
a backpack, 2 laptops, a lamp, and a slot machine,
among other items, just at the same time as one
seller happens to have all of those items up for
auction!
How do you find out if the ID you suspect is a "devoted
bidder"? Do a Bidder Search on the User ID, using
the eBay Search link located on the top navigation
bar of almost every eBay page. Sellers' names are
now listed on the Bidder List page, so you can quickly
and easily see if the bidder prefers one (or two)
seller(s). Bidding to Lose.
Question: When you want something
that has an opening or current bid of, say, $10.00,
and you're willing to pay around $20.00 for it,
would you put in a proxy bid of $19.99? Of course
not. That would be stupid, you answer. You'd go
with the even $20, or, if you're really smart, maybe
$21.00 or $23.00, or even $20.37, just to throw
other bidders for a loop and increase your chances
of winning. Maybe you'll even bid $15 now and watch
the auction to see if you need to bid $20 later.
But $19.99?! Who wants to risk losing by a penny?
So what is the putz that bid $19.99 doing? This
is a "loser bid". It is specifically designed to
lose, not to win. It's guesswork shilling, hoping
to push another bidder (that's you) up to the next
increment, or--if they're really brazen--your max.
Be
careful! The amount of the "loser bid" depends on
a) the opening bid and b) the current high bid (determined
by other bidders). It's NOT unreasonable to bid
£19.99 when the opening or current high bid is $9.99.
Also, you may get confused about which bidder is
a potential shill. Make sure to check the time
and date of bids. You can find this information
in the Bid History, after the auction is over, from
the link on the main listing page.
Similarity
of seller & bidder IDs.
This is something you'll only come across by
chance, and you sometimes need to take the category
into account. Watch for alliteration and initials,
as well. For (fictitious) example, "jsmith" might
have a shill ID "joesmith@anyisp.com". This is the
type of similarity you should report as a potential
shill. Sometimes the similarity is based on common
interest, however. Another fictitious example: Seller
"sanrio-rules!" has a bid from user ID "ilovesanrio!".
Seller "sanrio-rules!" sells (you guessed it) Sanrio
products. Check the other warning signs if you want,
but the ID similarity is probably purely innocent
and based on a common interest. If you see that
"ilovesanrio!" is also buying a toaster from "sanrio-rules!",
however, you should probably report it to SafeHarbor.
Seller
is too quick to relist.
When items are accidentally
won by a shill account, they are often relisted soon
after auction closes. This is particularly salient
for non-duplicable items: handmade, unique, or rare/hard-to-find
items, especially antiques, art, and collectibles.
Though it does happen that a high bidder refuses an
auction immediately after winning, it is more likely
that they'll string the seller along for at least
a few days. Relisting in fewer than 4 days is far
too soon to not activate your radar.
How
do you know the item has been relisted? Far be it
from a shiller to eat the listing fees on an unsold
item. That just wouldn't be fair. The shiller will
likely relist using the eBay relist function in
order to get their listing fees back. Therefore,
the original listing page will have a link to the
new auction. Of course, their intelligence may for
once override their greed, and they might start
up a whole new ad, which can be found in the current
seller history.
Shotgun
feedback.
Feedback is exchanged during
a curiously short period of time (3 days at the outside).
Feedback between shill and seller ID is known as "shill
feedback"--a little consolation prize for the seller
who accidentally wins their own auction. Few find
it easy to resist. These days, with instant payments
more and more common, it is really only the bidder-to-seller
feedback that counts here. Which is just as well,
because it's the seller (the primary account) who's
usually the lucky feedback recipient.
It
is possible for a bidder to receive an item and
leave feedback within 3 days (it happened to me
once by the good graces of the Royal Mail Fairy).
Possible, but not common. Look for other indicators,
such as fast relisting, and use your own judgment.
It won't hurt anything to report it--the seller
will get to explain to SafeHarbor.
Numerous
Retractions.
More than 3 in a 6 month period
and you have the right to be suspicious. Let's face
it: anyone truly that stupid or careless should not
be using eBay. I mean, considering that after the
first time you bid $1000 instead of $10 you needed
to change your shorts...would you really let
it happen again? The bid retraction option has been
the favourite tool of shillers since the beginning.
The shill bids outrageously high in order to reveal
your maximum, then retracts and either:
- gives
some lame retraction explanation like "oops,
wrong amount" and bids again just under your
max,
or
- gives
some lame retraction explanation like "don't
want it", signs in under another account, and
bids just under your max.
Since the number of bid retractions now shows up
in your feedback profile, it is significantly less
popular. We see more and more shillers using the
guesswork technique, chipping away slowly at other
bidders' proxy maximums. However, the newbie criminals
still use it. Report 'em and nip 'em in the bud
while they're young.
Article by bearalltosee
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